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work letter / build-out A work letter is a legally binding agreement between the landlord and tenant that governs the build-out of the tenant’s space. A tenant that completes its own improvements will have the greatest control over achieving its sustainability objectives. If the landlord is in charge of the build-out construction, the tenant’s role is significantly diminished. The tenant is reliant on the terms of the green lease and work letter to assure sustainability objectives are achieved. Regardless of which party is in charge of the construction, a strong design and implementation team will be required.
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